Connaught Hall is a fully catered intercollegiate hall of residence
Warden: Dr Adrian Clark MBBS MRCEM | Hall Manager: Alice Coote-Cowling
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How much are the accommodation fees?
Paying your fees
If you pay online, you have the following options:
The most convenient way to pay is online.
Using this method, you can pay in monthly instalments, termly or up front. If you pay your full year’s accommodation fees online before the 18th October, we will refund 2% back to you at the end of November. If you phone us or visit the Financial Services Property Office, it’s preferable that you pay by debit or credit card. We do also accept cheques and bank transfers.
Please note that we cannot accept payments by American Express or cash
Directions to Student Central from Connaught Hall:
If you are struggling to pay your accommodation fees...
If you cannot pay an invoice by the due date, you must contact a member of the Management team or Accommodation Finance Office as soon as possible.
We are sympathetic to students with genuine difficulties and can often arrange payment by instalments. We will always try to help you pay your fees in a way that is convenient for you. But you will be rigorously pursued if you do not keep us informed or if you fail to make agreed payments on time. Ultimately our solicitors will pursue the debt through the courts, and we may inform your college about your failure to pay.
Remember, you can always talk to the Warden if you are struggling to cope with finances: he can point you in the right direction for professional help with managing your budget.
Provided you give advance notice in writing to the Hall Office, you may claim a rebate for meals you miss during recognised periods of religious observance or if you are away for five or more consecutive days during the Christmas vacation only. In the latter case, you must sign out of the Hall and leave your key and ID card at reception in order to be eligible for the rebate. Rebates will not be granted for any other reasons. The Hall Office will email you a form a few weeks in advance of any the Christmas vacation to invite applications for meal rebates. Please return the form by the deadline given or your meal rebate will not be processed.
No reductions in fees will be given for late arrival or early departure. If you leave the Hall for any reason before the end of your contract, you will be liable to pay the fees until the official end of your academic year, unless and until a new resident can be found to take over your room. See paragraph 5 of your Licence Agreement for details.
Paragraph 7.4 of your Licence Agreement outlines the rules for meal rebates.
Charges may be subtracted from your deposit if you cause loss or damage to any part of the Hall or its property, or if extra cleaning is required in your room because of, for example, cigarette odour or nicotine staining to paintwork. The cost of damage to common areas or theft of Hall property (including cutlery and crockery from the dining hall) that cannot be attributed to anyone in particular may be divided between everyone’s deposits. Deposit deductions are subject to a right of appeal as outlined in paragraph 6 of your Licence Agreement.
Deposit refunds are normally processed within 28 days of your departure from Hall. Please note that refunds can only be made to the original payment card.
The University of London is an exempt charity in England and Wales and a charity registered in Scotland (reg. no. SC041194)